Terms of Payment
All products shipped from Land Supply Canada will be C.O.D. unless prior credit approval is obtained. C.O.D. shipments can be VISA, MasterCard, or certified cheque prior to shipping. Qualified business customers have net 30 days from time of order.

Prices and Taxes
All pricing is suggested retail in Canadian dollars. Prices are subject to change without notice. Land Supply Canada is not responsible for printing or typing errors. Buyer shall pay all applicable taxes.

All orders are shipped Monday to Friday, excluding national Holidays. Most orders will be shipped no later than 1 business day after receiving the email order confirmation. Orders cannot be cancelled after confirmation is sent. All shipments will be declared at full purchase value. If the shipment is refused, the customer is responsible for cost of returning goods. Typically, orders will arrive within 2-9 business days but can take longer due to additional restrictions.

Land Supply Canada has pre-assigned shipping fees based on the total value of the cart. Below is a list for Canada only. For US & International shipping, fees are different and are adjusted based on the country.

Cart Price : Shipping price

$0.00–$99.99 : $25.37
$100.00–$119.99 : $32.74
$120.00–$139.99 : $36.82
$140.00–$159.99 : $38.23
$160.00–$179.99 : $42.73
$180.00–$199.99 : $46.21
$200.00–$219.99 : $54.87
$220.00–$239.99 : $60.32
$240.00–$259.99 : $61.54
$260.00–$279.99 : $62.34
$280.00–$299.99 : $63.41
$300.00–$319.99 : $64.21
$320.00–$339.99 : $65.32
$340.00–$359.99 : $66.74
$360.00–$379.99 : $67.64
$380.00–$399.99 : $68.14
$400.00–$419.99 : $69.65
$420.00–$439.99 : $70.38
$440.00–$459.99 : $71.94
$460.00–$479.99 : $72.53
$480.00–$499.99 : $73.97
$500.00+ : Free

Special order items and items requiring special handling, such as dangerous goods, bulk products and oversized items (Liner, Geotextiles) do not qualify for free shipping. Land Supply Canada reserves the right to determine the best carrier for each order.

Freight / Shipping Claims
Land Supply Canada does not assume responsibility for freight damage. All freight damage and shipping discrepancies must be claimed within 48 hours of receipt, collect shipments to be claimed with carrier. Waybill must be marked damaged to validate claim.

Short Shipment
Land Supply Canada must be notified of any short shipments within 48 hours of receipt of goods with copy of carrier waybill and customer count.

Eligible Addresses
Land Supply Canada is able to ship to Canadian and US addresses and P.O. Boxes. International addresses are also eligible for shipping however we may not guarantee fulfillment of order. Unfulfilled orders will be refunded.

Quality Control
Land Supply Canada is not responsible for shipping damage. All merchandise goes through strict quality control before shipping. Please inspect your order right away and any damage or discrepancies must be claimed within 48 hours of receipt. Please notify us at info@landdesigncanada.com of these damages.

Return Policy
Returned goods must be authorized by Land Supply Canada. A copy of original invoice must accompany all returns. All returns must be shipped prepaid freight and are subject to a minimum restock fee of 10% and possible restocking fee of up to 25%. Product damage in freight return will not be accepted. Credit will be issued to your account for future purchases. No returns after 30 days. No returns on electrical devices. Special order items are not returnable.

All defective items within the manufacturer's warranty period must be authorized and returned to Land Supply Canada with an RA#. The customer is responsible for return of item(s) and all freight costs. Item(s) will either be replaced or repaired at Land Supply Canada’s discretion. Items sent back must be accompanied with customer proof of purchase and retail customer receipt. Shipment of replaced of repaired item will be the responsibility of customer. Replacement or repaired items may be added to a prepaid shipping order.